This role involves leading a national field medical team of MSLs and RMLs, responsible for developing and executing the national disease area field medical strategy aligned with the overarching Medical Strategy to improve patient care. The director must also focus on developing organizational talent for future leadership roles and ensuring successful execution of customer engagement tactics within ethical standards.

The Director, Medical Science Liaison leads the performance of the MSL team by setting objectives, prioritizing resources, and ensuring the delivery of Medical Affairs plans and metrics through external expert engagement and internal matrix partnership. Key duties include developing team capabilities, driving continuous improvement in performance metrics, and ensuring consolidated medical insights are shared effectively across the business.

The Medical Director is responsible for reviewing cases for Indiana Medicaid members to ensure appropriate and cost-effective medical care, potentially developing programs to improve quality, cost, and outcomes. This role involves supporting clinicians, conducting peer-to-peer reviews with providers, and serving as a clinical/strategic advisor to enhance clinical operations.

The Clinical Quality Program Manager acts as a liaison, overseeing quality improvement activities, projects, and programs for assigned states within a major line of business. This involves leading state-level quality strategy meetings, developing quality plans, and ensuring the integration of quality into overall business processes.