• Work within hospital environment to evaluate and troubleshoot Patient Care Solutions (PCS) equipment issues and implement appropriate repairs. • Complete Planned/Preventative Maintenance on designated equipment. • Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines. • Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures. • Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. • Learn and ensure proper care of tools and test equipment and ensure calibration. • Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment. • Mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area. • Complete all planned Quality and Compliance training within the defined deadlines. • Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization. • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.