• Builds and Leads the Recruitment Partner Ecosystem • Identifies, evaluates, and selects Patient Recruitment Partners and Patient Advocacy Organizations (PAOs) based on therapeutic expertise, reach, compliance, and operational maturity. • Leads RFP/RFI processes, negotiates MSAs, SOWs, budgets, and performance-based agreements in partnership with Patient Recruitment and Legal, and onboards mission-aligned partners to expand community reach and improve access for underserved populations. • In collaboration with Campaign Managers, defines and oversees the recruitment partner strategy across all trials, aligning partner efforts with study needs and enrollment goals. • Establishes performance and compliance expectations (GCP, IRB, HIPAA, SOPs, etc...), serves as the primary partner liaison, and provides ongoing guidance while overseeing financial management, ROI analysis, forecasting, and audit readiness. • Continuously identifies inefficiencies and implements scalable, automated processes to support sustainable organizational growth. • Manages Partner and PAO Performance, Accountability, and Operational Execution • Owns performance management across Recruitment Partners and PAOs to ensure delivery against contracted screening and enrollment commitments outlined in SOWs. • Monitors recruitment funnel metrics, referral quality, pacing, and conversion rates to identify risks, gaps, and optimization opportunities, and drives corrective actions when performance falls short. • Conducts regular performance and business reviews to enforce accountability, ensure adherence to scope, compliance, quality, and mission alignment, and validate partner value. • Serves as the primary point of contact, building trust-based relationships while proactively resolving issues, aligning expectations, and co-developing improvement plans. • Strengthens operational efficiency and scalability by refining SOPs, workflows, and playbooks, and implementing automation and process improvements as appropriate. • Leads Cross-Functional Recruitment Strategy and Alignment • Partners closely with Patient Recruitment, Clinical Operations, Marketing, and Analytics to develop, align, and execute recruitment strategies across trials. • Drives cross-functional planning, prioritization, and decision-making to ensure recruitment approaches support study needs, enrollment goals, and organizational priorities. • Synthesizes data, operational insights, and industry trends into clear strategic recommendations and communicates progress, risks, and opportunities to leadership and trial teams to continuously refine recruitment strategy and maximize partner effectiveness.