• Plan, manage and coordinate the analysis and configuration of claims information systems to meet business needs • Oversee the configuration changes and design within core claims payment system • Monitor production, backlog and accuracy of configuration • Develop configuration tools and methodologies to enhance production of change requests • Participate in planning, managing, analyzing, designing and implementing projects • Break down problems, determine cause and provide a high-level solution to direct reports • Evaluate programming techniques and training needs; select and implement training as needed