Senior Engagement Manager
Location
Massachusetts
Posted
60 days ago
Salary
$126.7K - $263.3K / year
Bachelor Degree12 yrs expEnglish
Job Description
• Work independently as a trusted advisor for customer stakeholders
• Own the technical program management
• Be the central point of contact for customers
• Educate customers on and empower their adoption of Akamai's products
• Respond to escalations and lead operational improvements
Job Requirements
- 12 years of relevant experience and a Bachelor's degree or its equivalent
- Understanding of the consulting process and building relationships to ensure customer success
- Experience managing and delivering large technical customer projects successfully
- Knowledgeable on DevOps, web development, web performance, and information security technologies
- Experience with internet technologies and processes related to application architectures and information security
- Excellent written, verbal and presentation skills
Benefits
- Health insurance
- 401K savings plan
- Company holidays
- Vacation (in the form of PTO)
- Sick time
- Family friendly benefits including parental leave
- Employee assistance program including a focus on mental and financial wellness
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