• Serve as the primary point of contact for assigned client accounts, maintaining strong relationships and acting as a trusted marketing partner. • Collaborate with project managers, creative teams, and internal specialists to deliver campaigns and programs on time and on budget. • Guide colleagues account strategy while remaining hands-on with account execution. • Conduct regular client meetings, manage expectations, and handle sensitive conversations with confidence. • Oversee timelines, budgets, and project workflows to ensure smooth and successful delivery. • Monitor account performance, identify opportunities for improvement, and implement solutions to enhance results. • Relieve directors from day-to-day account responsibilities. • Contribute ideas, insights, and creativity to elevate the work and to strengthen client partnerships.