• Account Management to drive upsell and expansion with existing Infios voice clients • Drive Customer Satisfaction and Increased Revenue with existing clients • Own the voice software and hardware pipeline and responsible for meeting or exceeding the quota requirements • Serve as a trusted advisor by understanding prospect business priorities, technology environments, and key stakeholders • Collaborate with Voice software and hardware partners and internal teams to ensure effective solution design and fit • Support sales processes by completing RFPs, building service estimates, and facilitating smooth transitions to implementation