• Lead the optimization and delivery of People processes and policies across the entire employee lifecycle. • Introduce AI-enabled efficiencies that help managers and employees get faster, clearer, and more accurate support. • Ensure consistent, compliant people practices across all regions where we operate. • Develop and maintain clear, accessible documentation, guides, and resources for employees and managers. • Partner with People Business Partners, Talent Acquisition, and Finance to ensure smooth coordination and alignment across people processes. • Support the rollout of local programs such as onboarding, performance cycles, policy updates, and employee communications. • Manage employee benefits programs, ensuring competitiveness, accuracy, and a smooth experience for employees during enrollment, changes, and inquiries. • Oversee U.S.-specific People Operations tasks, including compliance requirements, employment documentation, and coordination of state-by-state regulations. • Elevate the employee experience by identifying friction points and implementing scalable, people-first solutions. • Build and implement an AI roadmap that transforms the overall people experience.