Creators of SpiceDB: open-source permissions database inspired by Google's Zanzibar. YC W21.

Solutions Engineer

Solutions EngineerSolutions EngineerFull TimeRemoteTeam 11-50Since 2020H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

59 days ago

Salary

Not specified

Bachelor Degree3 yrs expExperience acceptedEnglishAWSCloudGoogle Cloud PlatformJavaKubernetesNode.jsPostgresPythonRubySQLGo

Job Description

• Daily collaboration with Account Executives in a pre-sales role to understand and document customer technical requirements, performance Service Level Objectives (SLOs), consistency requirements, and software architecture • Translation of complex technical details for a variety of stakeholders, ensuring seamless communication and understanding across teams • Building live permissions schema design sessions, tailored solutions leveraging our products, and designing Proof of Concepts (PoCs) to validate solutions with prospects • Leading virtual and in-person demos and deep-dive technical sessions • Identifying product gaps and communicating these to our product team to help shape the future of our offerings • Creation, improvement, and maintenance of dynamic customer demos, troubleshooting technical issues to ensure customer success • Long-term customer success in the post-sales role for all accounts assigned

Job Requirements

Minimum 3 years in a solutions engineering role or similar technical position, preferably in a customer-facing capacity
Bachelor's or Master's degree in Computer Science, Information Technology, Software Engineering, or a relevant field. Directly related work experience may also be considered in lieu of formal education
Hands-on experience with relational databases (e.g., Postgres), including defining schemas, performing migrations, and writing SQL queries
Proficient in designing and deploying solutions in cloud environments (AWS, GCP) and managing Kubernetes clusters
Skilled in at least two of the following programming languages: Go, Node, Java, Ruby, or Python
Experience integrating against HTTP APIs, including handling streams and pagination
Strong abilities to diagnose and solve complex technical issues, recommend solutions based on customer requirements, and effectively communicate both technical and business requirements to diverse audiences — including internal engineering and product teams
Proven track record of conducting training sessions, demos, and presentations to stakeholders of various technical levels
Experience creating software architecture diagrams using tools like Lucidchart or similar

Benefits

Competitive salary based on experience
Stock options at an early-stage startup
Comprehensive benefits including healthcare (US-based) and other insurance
A full remote and flexible schedule to accommodate different timezones
Twice-yearly travel for team offsites focused on team bonding, collaboration, and having fun!