• Performing investigations into detected threats and using customers’ security products to analyze, contain, and remediate threats in their environments • Providing customers with thorough reports of the actions taken to ensure they understand what you did to clean up their environment and protect them from further damage • Identifying effective response strategies to further enhance Red Canary’s customers’ security posture • Actively engaging and collaborating with the Detection Engineering, Threat Hunting, Intel, and Product Management teams to develop new ways of performing timely remediation of identified threats • Lead team projects and mentor peers, while providing strategic insights, recommendations, and operational support for product improvement and overall team success • Participating in an on-call rotation to provide 24x7 remediation