• Respond to inbound calls, chats, social messages, and ticket/email inquiries from prospective customers. • Generate and nurture new business by building your own pipeline through outreach in relevant digital channels. • Lead consultative sales conversations that clearly link product value to buyer needs. • Track product evolution and communicate valuable updates to prospects and existing clients. • Maintain regular touchpoints with top-tier clients to monitor satisfaction and gather feedback. • Meet and exceed KPI goals, including leads to bookings and revenue retention. • Follow the defined sales process and maintain high CRM data accuracy (HubSpot). • Collaborate with Professional Services for smooth onboarding of newly sold.