• Assist prospects and customers with demonstrations, system configurations, and answers to technical questions and be responsible for removing technical barriers in the sales process through opportunity qualification, product demonstrations, and technical presentations, via Zoom or other mediums • Respond to telephone and electronic communications from customers, resellers, Inside Account Executives, and Management team regarding product applications, pricing, and ongoing projects • Demonstrate technical leadership and subject matter expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces • Technically understand our competitors’ products, so a suitable Pure Storage replacement can be recommended • Create Account and Territory Plans for key accounts within designated territory • Proactively follow up on outstanding proposals, generated leads, customer requests, etc. in an effort to drive sales growth objectives for the company • Work with established programs and sizing tools to provide customers with product performance solutions that meet and exceeds their expectations • Apply critical thinking techniques to work through difficult customer situations while understanding appropriate time to escalate to Inside Sales Executive or supervisor • Work closely with Engineering and Product Management in helping to define product requirements and usability