Own the vision, structure, and operating model for the global Sales Engineering organization Define engagement models, coverage strategy, and prioritization frameworks aligned to revenue goals and sales motions Establish scalable, repeatable standards for demos, proofs of concept, and technical evaluations across segments and regions Define, track, and evolve KPIs for Sales Engineering effectiveness, efficiency, and impact, using data to drive continuous improvement Lead, coach, and develop a high-performing team of Sales Engineers, including hiring, onboarding, performance management, and career progression Establish clear role expectations, skill frameworks, and growth paths for individual contributors and senior SEs Build a culture of technical excellence, customer empathy, accountability, and continuous learning Own onboarding and ongoing technical enablement for Sales Engineers and broader customer-facing teams Ensure consistent technical positioning, messaging, and differentiation across buyer personas and stages of the sales cycle Partner with Product Marketing to shape how Portnox is positioned against competitors and alternatives such as VPNs, NAC incumbents, and ZTNA or SASE offerings Serve as a strategic partner to Sales leadership on deal strategy, resource planning, and forecast risk related to technical evaluations Collaborate with Product and Engineering to provide structured field feedback that influences roadmap, integrations, and usability Partner with Customer Experience to ensure continuity between pre-sales expectations and post-sales success Act as the senior technical escalation point for complex evaluations, strategic opportunities, or high-risk deals when required Provide guidance on architecture, security posture, and deployment models without becoming a default deal-level contributor Maintain deep awareness of how customers evaluate Portnox in real-world environments and how competitors position against us Ensure accurate and consistent documentation of technical activity, outcomes, and insights within Salesforce and related systems Drive adoption of tools, templates, and automation that improve consistency, visibility, and scale