• Set the enterprise IAM strategy, standards, and roadmap, aligned to AHEAD’s growth, risk appetite, and technology direction. • Own the identity lifecycle (joiner/mover/leaver) across employees, contractors, and partners, including automation with HRIS and directory systems. • Lead the design, implementation, and operation of single sign‑on (SSO), multi‑factor authentication (MFA), and conditional access policies across cloud and on‑premises applications. • Oversee privileged access management (PAM) for administrative accounts, including just‑in‑time elevation, session monitoring, and credential vaulting. • Build and operate access request, approval, and fulfillment workflows, ensuring a positive end‑user experience with clear SLAs and auditable controls. • Lead recurring access reviews and certifications for critical applications, infrastructure, and data sets in coordination with business and control owners. • Partner with Engineering and Operations to integrate IAM signals (logins, anomalies, policy violations) into monitoring, detection, and incident response workflows. • Collaborate with Governance, Risk & Compliance to ensure IAM controls support ISO 27001, SOC 2, NIST, and privacy requirements and are evidenced for audits and customer assessments. • Own application onboarding into the IAM ecosystem, including standards for authentication (SAML/OIDC/OAuth), authorization, and account provisioning. • Drive zero trust and identity‑centric security practices, ensuring identity becomes the primary perimeter for workforce and partners. • Manage IAM vendors and service providers, including contracts, service levels, roadmaps, and cost optimization. • Develop and maintain IAM policies, standards, and playbooks, and deliver training to technical and non‑technical stakeholders. • Monitor and respond to identity‑related incidents, including account compromise, abuse of privilege, and access misconfiguration; lead root cause analysis and remediation. • Track and report KPIs and KRIs (e.g., MFA coverage, SSO adoption, time‑to‑provision, access review completion) and brief leadership on risk posture and investment needs. • Recruit, develop, and mentor a high‑performing team, fostering a culture of accountability, collaboration, and continuous improvement.