• Manage project and sales presentations support to help secure new business, support customer integration, and drive usage of current products. • Lead execution of product evaluations and conversions through pre-sales and/or post-sales consulting. • Oversee goals, pipeline, travel schedules, and territory management for the specialist team. • Manage a team of product experts focused on Medline’s product portfolio and related sales initiatives. • Drive and maintain the sales pipeline; grow and retain existing accounts by presenting new solutions. • Lead sales teams through all phases of the sales cycle. • Encourage communication between Product, Sales, and Specialist teams. • Reinforce division strategy through weekly check-ins, goal setting, objection handling, coaching, and pipeline review. • Ensure the team has the tools and knowledge to positively engage customers and support sales. • Build relationships with key decision-makers and stakeholders; gather and relay customer feedback. • Own issue resolution and ensure solutions are delivered. • Oversee product conversions and implementation processes. • Manage multiple initiatives including program creation, trial support and product rollouts. • Identify product positioning and innovation opportunities for the Specialist team. • Lead market research to track trends that impact sales, service, or product development. • Ensure customer and specialist feedback is communicated to appropriate departments for product improvements or new product opportunities. • Manage people, set direction, and plan resource allocation. • Oversee daily operations for the employee group. • Provide guidance and structure for staff performance. • Responsible for hiring, pay recommendations, performance reviews, training, staffing needs, work assignments, and meeting deadlines.