• Drive revenue growth by identifying, developing, and securing new business opportunities with electric and gas utilities, state agencies, and municipalities. • Lead national and regional sales strategy across the Customer Engagement portfolio, including e-commerce, retail, and experiential solutions. • Develop multi-year account and pursuit plans aligned with Resource Innovations’ growth strategy and annual revenue goals. • Collaborate cross-functionally with Product Strategy, Marketing, and Delivery teams to build on existing relationships and drive innovations across the business. • Manage proposal strategy and development — guiding capture planning, pricing strategy, proposal writing and competitive positioning for key RFPs and renewals. • Represent RI externally at conferences, industry events, and client meetings to promote the Customer Engagement Practice and expand visibility. • Track and report pipeline progress, ensuring transparency and accountability toward bookings and revenue goals. • Contribute to product innovation, providing market intelligence and client feedback to inform new tools, technologies, and engagement models. • Other duties as assigned.