BizzyCar

The Software Platform That Drives Automotive Service Revenue

Dealer Relations Manager

Account ManagerSalesFull TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

65 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglish

Job Description

• Be the trusted advisor for key dealership partners, from Dealer Principals to Service Managers, ensuring seamless adoption of our software • Deliver exceptional onboarding, proactive support, and ongoing training to enhance dealership operations • Serve as the face of BizzyCar, fostering strong, lasting partnerships with dealership teams • Lead product implementations and communicate new features and updates effectively • Strategically align our software with dealership workflows to maximize efficiency and customer satisfaction • Conduct quarterly business reviews, ensuring dealerships achieve and exceed their goals with our solutions • Identify growth opportunities, including upselling additional features and driving renewals • Encourage dealerships to refer new customers, leveraging success stories and positive relationships • Collaborate with internal teams to continuously improve the dealer experience • Monitor account health using tools like HubSpot, proactively addressing challenges and ensuring retention • Analyze dealership performance metrics to deliver actionable insights and recommendations • Report on key performance indicators, contributing to BizzyCar’s growth and success

Job Requirements

  • Bachelor’s degree in Business, Marketing, or a related field preferred
  • 5+ years in Customer Success, Sales, Marketing, or Customer Service
  • Proven track record in franchise dealership operations, retail, and/or selling integrated solutions to dealerships
  • Tech-savvy, with experience using CRM tools (HubSpot), Microsoft Office Suite, and virtual collaboration tools
  • Strong business acumen with an ability to translate product features into dealership success stories
  • Exceptional communication and relationship-building skills, from the service lane to the boardroom
  • Self-motivated, resilient, and adaptable in a fast-paced, startup environment
  • Experience negotiating win-win solutions and managing complex accounts with finesse
  • Ability to travel up to 75–100%, including overnight stays
  • Valid driver’s license
  • Willingness to work extended hours and be on-call as needed.

Benefits

  • paid time off
  • medical
  • dental
  • 401k
  • vision and equity benefits
  • future growth opportunities

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