• Design and manage scholarship application and selection processes that adhere to scholarship and financial aid best practices, reduce barriers for applicants, and allow for data-informed scholarship review, award disbursement and participant tracking. • Provide accurate and efficient scholarship processing, operations and customer service while ensuring compliance with all grant requirements and donor restrictions, relevant regulations and organizational policies and procedures. • Serve as the first or lead reviewer for multiple scholarships, selecting and managing secondary reviewers as needed. • Manage the scholarship awarding process, working closely with Finance on award disbursements, and regularly reconcile student records and payments. • Work closely with the Chief Operating Officer and other stakeholders to pilot new need-based scholarships for tuition-based programs. • Manage relationship with NMF’s scholarship platform vendor. • Evaluate effectiveness of scholarship platform, provide recommendations to improve the scholar and staff experience, and lead efforts to integrate the scholarship data with other systems in NMF. • Monitor and evaluate scholarship program effectiveness, including the analysis of scholar outcomes, grant compliance, budget adherence and stakeholder satisfaction. • Provide regular and ad hoc reporting for grant reconciliation, donor and grantor stewardship, and NMF’s marketing and communication needs. • Establish and maintain strong data and privacy controls, particularly related to highly sensitive or personally identifiable student information. • Work closely with the Director of IT to ensure compliance with NMF’s organization-wide data policies. • Collaborate with the marketing and communications team on the planning and implementation of outreach campaigns across media platforms in order to promote scholarship opportunities. • Communicate with prospective applicants, scholarship recipients and donors by email, phone, online or other means regarding scholarship opportunities, requirements and deadlines. • Answer questions and serve as a resource for scholars. • Collaborate with NMF’s Development team, members of the Programs team and the Senior Leadership Team to cultivate and steward relationships with potential donors and grantors and help secure or renew scholarships funding. • Other responsibilities as assigned.