• Operating in lock-step with product management to create strategic direction for product needs • Delivering a clear and descriptive set of requirements to enable product features and functionality • Interacting with customers/stakeholders for VOC requirements-gathering, fine-tuning, and feedback • Working with cross-functional teams to deliver features and significant products • Collaborating with UX in design decisions • Conducting customer and stakeholder interviews and elaborating on personas • Owning and managing the backlog; ordering and prioritizing to ensure readiness for sprints • Engaging frequently with the development team; facilitating discussions and providing clarifications • Translating unstructured work requests into actionable user stories