• Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data • Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels • Create and implement precise management plans for every project, with attention to transparent communication at all levels • Perform, evaluate, and communicate thorough quality assurance at every stage of systems development • Determine and develop user requirements for systems in production, to ensure maximum usability • Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams • Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties • Author and update internal and external documentation, and formally initiate and deliver requirements and documentation • Conduct daily systems analytics to maximize effectiveness and troubleshoot problems • Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations