• Serve as the primary executive point of accountability for assigned strategic accounts • Translate strategic objectives into actionable initiatives that address both short-term wins and long-term market positioning • Build and maintain C-suite and SVP-level relationships across customer organizations • Act as a trusted advisor, aligning Verra Mobility’s roadmap to customer long-term objectives • Own renewals, pricing strategy, and commercial negotiations for strategic accounts • Identify and execute expansion opportunities (new products, services, geographies, use cases) • Balance growth with margin discipline and contractual risk management • Develop and lead multi-year strategic account plans including: • Regularly review account health with executive leadership • Collaborate with internal teams across: • Ensure clear accountability, fast escalation, and disciplined execution on customer commitments • Represent strategic customer needs internally to influence: • Translate customer pain points into actionable, revenue-generating solutions • Proactively identify risks related to: