Placer.ai

The most advanced foot traffic analytics platform for anyone with a stake in the physical world.

Strategic Account Manager

Account ManagerSalesFull TimeRemoteTeam 501-1,000Since 2016H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

67 days ago

Salary

Not specified

Bachelor Degree3 yrs expEnglish

Job Description

• Own onboarding, support, retention, ongoing success for all Marketplace partners • Stay up to date with partner products and capabilities including new and upcoming partner product releases • Participate in partner onboarding including managing the process with Placer’s Product and R&D teams for initial data delivery and API setup • Support Placer’s Sales, Expansions, and Customer Success teams by helping to answer questions about Marketplace products, including coordinating with partners to participate in customer calls • Work with the Business Development team to ensure that legal agreements including NDAs and data evaluation agreements are submitted and signed to rapidly • Engage actively in partner discussions to position the value of the Placer Marketplace • Partner with cross functional teams to ensure customer feedback is delivered to partners and responses and data updates are shared with Placer’s Customer Success team

Job Requirements

  • Experience in partner management, customer success, or account management
  • Incredible precision, attention to detail, and organization skills
  • 3+ years of customer/partner success experience
  • Demonstrated experience in presenting complex data in understandable ways to address customers business questions
  • Demonstrated experience using analytical tools to measure performance, determine improvements and innovations, and make adjustments accordingly
  • Entrepreneurial spirit, a self-starter, who is internally driven to make an impact on both the customer and a growth directed organization
  • Experience working with cross-functional teams and projects
  • Aptitude for being organized with flexibility to deliver results in a fast-paced environment
  • BA/BS degree

Benefits

  • Competitive salary
  • Excellent benefits
  • Fully remote

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