Civitech logo
Civitech

We develop technology and data products that help Democratic candidates win and progressive causes succeed.

Partnerships & Programs Director

Account ManagerSalesFull TimeRemoteLeadTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

71 days ago

Salary

$81K - $125K / year

Seniority

Lead

Bachelor DegreeEnglish

Job Description

• Lead and mentor the RunningMate Client Success Support Specialist • Establish and optimize scalable processes to enhance client satisfaction, retention, and engagement • Analyze client feedback and product usage data • Manage partnerships within the sales pipeline • Collaborate with marketing for promotional campaigns • Serve as the primary liaison between Client Success, Marketing, and Sales

Job Requirements

  • Experience in client success management or operations
  • Proven track record of driving customer satisfaction and retention
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to lead and mentor team members
  • Experience with partnerships and sales pipelines
  • Familiarity with promotional campaigns and go-to-market strategies
  • Passion for civic engagement and democratic participation

Benefits

  • Medical, Vision, & Dental Insurance
  • 401(k) plan
  • Employee Stock Options
  • Employer-paid Life Insurance
  • Short/Long Term Disability Insurance
  • Flexible Time Off & Paid Company Holidays
  • Flexible Spending Account
  • Parental Leave
  • Flexible Schedules
  • Professional Development Stipend
  • Monthly Office Upkeep Stipend

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