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Senior Revenue Operations Analyst
Location
United States
Posted
63 days ago
Salary
$130K - $145K / year
Bachelor Degree6 yrs expEnglishSQLTableau
Job Description
• Analyze customer and prospect behavior, product usage, and retention data to drive company strategy
• Create and maintain dashboards and reports that track key success metrics
• Collaborate with Finance to build models and forecasts that inform strategic decisions
• Partner with GTM and Product teams to create and implement initiatives that enhance onboarding, engagement, and customer satisfaction
• Plan, manage, and deploy customer and/or prospect territories
• Effectively communicate data-driven findings and strategic recommendations to key stakeholders
• Design and implement process improvements to drive scalability
Job Requirements
- 6+ years of experience in RevOps, Sales Ops or Finance, ideally in a start-up SaaS environment
- Excel/Google Sheets expert
- Demonstrated ability with SQL and Tableau
- An effective communicator who can transform complex data into clear, actionable insights
- Knowledge of customer journey mapping, satisfaction metrics (NPS/CSAT) and customer success platforms like Gainsight, Catalyst, or ChurnZero
- Able to thrive in a dynamic environment with evolving priorities
- A self-motivated individual with natural curiosity and initiative
- Experience with rev-share or pass-through modeling a huge plus
Benefits
- Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
- FSA Spending Account.
- Remote or Hybrid work. Our teams are spread globally.
- 15 days of vacation, 7 company holidays plus an additional 3 floating holidays and 5 sick days.
- 401(k) plan with company match.
- 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
- Paid parental leave (12/6 weeks).
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