• Leading multiple concurrent Gong implementations (8–12 at a time), keeping scope, timelines, and quality on track. • Guiding clients by presenting options, discerning trade-offs, and providing recommendations. • Owning implementation discovery, requirements gathering, solution design, and documentation. • Configuring and delivering solutions within Gong products (including Foundations, Forecast, and Engage) and driving successful adoption. • Documenting requirements and workstream plans. • Tracking progress on work while keeping the team and clients up to date. • Learning and working in different sales technologies, including Salesforce, Hubspot, and related applications. • Contributing to Go Nimbly’s internal knowledge-base by sharing successes, learnings, problem-solving with others, or leading trainings. • Managing client relationships and running client-facing sessions with confidence and clarity.