• Act as a trusted advisor to enterprise customers, helping them structure and execute complex RFPs in Archlet across high spend direct and indirect categories • Work closely with customers to understand sourcing objectives, constraints, and success criteria, and advise on how to best use Archlet to achieve measurable outcomes • Support strategic and high touch sourcing events with hands on guidance on e auctions, bid sheet design, and scenario analysis • Prepare and deliver product demos and support training for new users during sales cycles • Identify opportunities to increase customer value by developing best practice use cases and success stories that drive adoption and expansion • Translate customer feedback and real sourcing challenges into actionable input for Product and Engineering • Partner closely with Sales, Customer Success, Product, and Engineering to ensure a smooth experience from solution design to execution