• Deliver live and virtual demonstrations of the GRAVTY platform to prospects and partners. • Adjust demos on the fly based on the conversation, questions, and the room’s energy. • Help turn complex capabilities into clear, client-relevant stories and use cases. • Participate in discovery calls and workshops with prospects. • Ask thoughtful, structured questions to understand their current programs, technology stack, and pain points. • Capture and document requirements so sales, product, and delivery teams are aligned. • Work with sales and product teams to map client needs to GRAVTY features and configurations. • Help create simple solution outlines, demo scripts, and “day in the life” flows that bring the platform to life for each prospect. • Configure demo environments with relevant data, offers, and journeys ahead of key meetings. • Keep demo scenarios fresh, realistic, and aligned to target industries (airlines, hotels, retail, banking, etc.). • Assist with RFP responses, presentations, and product sections of proposals. • Provide feedback from the field to product and marketing on what prospects are asking for and how competitors are positioning themselves. • Stay current on new GRAVTY releases and features; become a go-to person for “how it works” in specific areas. • Build a working understanding of loyalty mechanics, martech stacks, and adjacent technologies.