• Analyze user behavior, marketplace dynamics, and service provider performance to identify growth opportunities and areas for improvement • Develop predictive models to enhance marketplace matching (e.g., home repair service providers to customers), pricing optimization, and user retention strategies • Work cross-functionally to provide data-driven insights for feature enhancements, platform updates, and A/B testing initiatives • Present findings and recommendations to senior leadership, contributing to overall business strategy and platform growth • Create dashboards and reports to monitor key marketplace metrics (e.g., response times, job completions, user satisfaction) in real-time • Ensure data integrity by collaborating with data engineering teams to maintain accurate, scalable data solutions • Mentor junior analysts and assist in refining analytics processes, models, and reporting tools • Stay current with trends in the home services industry, online marketplace developments, and emerging data tools to keep our platform competitive