Operations Support Specialist

Customer SupportCustomer SupportPart TimeRemoteTeam 10,001+Since 1987H1B SponsorCompany SiteLinkedIn

Location

Iowa

Posted

32 days ago

Salary

$21 - $23 / hour

Bachelor Degree0.3 yrs expExperience acceptedEnglish

Job Description

• Executes routine tasks to support product review and data management initiatives • Maintain database software systems to support process updates, maintain data quality, and execute verification initiatives according to specific business rules and client needs • Supports daily operations for team to execute activities and approvals per client rules • Organizing shared inbox and ensuring correct team member receives message in a timely manner • Engages with third-party vendors to gather documentation for the team • Checking deadlines to ensure follow up is being conducted in a timely interval • Identifies gaps and/or missing information and communicates to appropriate contact • Maintains and updates documentation as required • Works within specialized software systems • Contributes to process improvement initiatives • Updates data files that support the program • Collaborates and communicates with leaders, colleagues, and subject matter experts within organization effectively • Establishes and maintains professional rapport with colleagues • Follows SOPs and best practices under supervision • Participates in meetings and conference calls • Regular attendance and punctuality • Seeks out information/facilities to get the job completed • Conducts all activities in a safe and efficient manner • In addition, any other duties which may reasonably be expected to fall within the scope of this position, as assigned.

Job Requirements

  • Bachelor’s degree in food science/technology, life science, quality, regulatory affairs, or related field
  • Work experience may be substituted for education
  • 0-3 years of experience
  • Strong organizational skills and attention to detail
  • Demonstrated competency with Microsoft Excel, Word, PPT and databases is essential
  • Strong verbal and written communication abilities
  • Ability to execute multiple assignments/ tasks
  • Ability to maintain a mindset focused on continuous improvement
  • Knowledge of food and supplement regulations (FDA, CFR, Labeling, Nutrition) would be an asset
  • Database experience a plus

Benefits

  • Excellent full time benefits including comprehensive medical coverage
  • Dental and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays

Related Job Pages

More Customer Support Jobs

Client Support Specialist

Points North

Innovative software solutions for ACA Compliance, Certified Payroll Compliance, and Data Aggregation.

Customer Support32 days ago
Full TimeRemoteTeam 11-50Since 1994H1B No Sponsor

Client Support Specialist supporting payroll software and compliance reporting

United States
$55K - $70K / year

Client Success Coordinator

CONFERENCE DIRECT LLC

ConferenceDirect is one of the world’s leading event management and hospitality services firms. We help clients save time and money by securing the best hotel accommodations, meeting space, conference venues, and hospitality services available at the most favorable terms possible. For more than 25 years, we have been passionate about achieving better results for our clients.

Customer Support32 days ago
Full TimeRemote

The Client Success Coordinator, Housing is responsible for assigned operational tasks, including but not limited to: Creating customer branded booking sites Loading inventory into the platform based on hotel contracts Creation of comprehensive reporting for customers and internal...

United States

Customer Support Specialist

Tint

Tint empowers tech platforms to offer intrinsic embedded insurance - protecting their users from inherent risks.

Customer Support32 days ago
Full TimeRemoteTeam 11-50H1B No Sponsor

Customer Support Specialist handling customer inquiries for Tint's insurance products

United States
$50K - $78K / year

Customer Experience Lead

KBS - Kellermeyer Bergensons Services, LLC

Stay Ahead of the Curve™ with the latest advances for maintaining healthy operations with KBS facilities services

Customer Support32 days ago
Full TimeRemoteTeam 10,001+H1B No Sponsor

Customer Experience Lead handling customer service inquiries at KBS

United States
$18 - $20 / hour