• Lead, coach, and develop a team of Account Executives focused on new logo acquisition across assigned regions in the Americas. • Set clear expectations around pipeline creation, deal quality, forecast accuracy, and quota attainment. • Conduct regular 1:1s, deal reviews, pipeline inspections, and forecast calls to drive accountability and performance. • Recruit, onboard, and ramp top enterprise sales talent as the team scales. • Own regional revenue performance, including quota attainment, pipeline coverage, and forecast accuracy. • Partner closely with AEs on strategic accounts and complex opportunities, providing deal strategy, executive alignment, and negotiation support. • Help build and enhance NiCE Cognigy’s sales methodology and ensure consistent execution across the team. • Drive disciplined CRM usage and data hygiene to support predictable outcomes. • Collaborate with Marketing, BDR, Presales, Product, Professional Services, and Partner teams to maximize pipeline generation and deal execution. • Align regional execution with broader GTM priorities, ICP focus, and vertical strategies. • Support and participate in executive briefings, QBRs, and key industry events as needed. • Act as a voice of the field, providing feedback on product, messaging, competitive dynamics, and customer needs. • Foster a culture of high performance, transparency, and trust, consistent with Cognigy’s values. • Lead by example—demonstrating strong executive presence, customer empathy, and operational discipline. • Inspire and motivate the team through change, growth, and increasing market visibility.