• Define and execute the overarching strategy for the Inside Sales organization to meet and exceed monthly, quarterly, and annual revenue targets. • Build and optimize a scalable sales process, focusing on lead prioritization, outbound prospecting strategies, and high-conversion sales cycles. • Identify opportunities to penetrate new verticals and optimize the sales motion for SMB, Mid-Market, and emerging Enterprise accounts. • Oversee the implementation and optimization of sales enablement tools to maximize team productivity. • Develop and present data-driven revenue projections and accurate performance forecasts. • Serve on the EPX sales leadership team, contributing expert analysis on market dynamics, competitive standing, and sales obstacles. • Prepare and deliver detailed monthly updates and performance reviews to the North Executive Team, highlighting strategic wins, key operational metrics, risks, and areas for growth. • Recruit, mentor, and develop a high-performing team of Inside Sales Directors, Supervisors, and Sales Representatives. • Define and enforce rigorous performance standards (e.g., activity metrics, submissions, and approvals) to ensure total alignment with North’s growth objectives. • Partner closely with Marketing, Product, and Sales Enablement to ensure a seamless "lead-to-close" workflow. • Foster a culture of continuous improvement through regular call coaching, script optimization, and advanced negotiation training.