• Drive programs from kickoff through launch, ensuring delivery against committed timelines and quality standards • Establish and maintain comprehensive program plans including scope, milestones, resource requirements, and critical path activities for all major initiatives • Partner with functional teams to assess capacity, manage trade-offs, and sequence work to optimize for business impact and team velocity • Identify, document, and actively manage cross-team dependencies to prevent blockers and ensure seamless handoffs between engineering, product, and go-to-market teams • Ensure all teams have the tools, information, and resources needed to meet their commitments, escalating blockers and securing decisions when needed • Define, track, and report on program KPIs and health metrics, proactively investigating variances and deploy countermeasures to address gaps • Build and maintain program dashboards and status reports that provide clear visibility into progress, risks, and blockers for technical, commercial, and leadership teams • Conduct risk assessments and maintain risk registers, develop mitigation strategies and contingency plans for high-impact program risks • Drive post-launch retrospectives and continuous improvement initiatives, capturing lessons learned and implementing process enhancements