• Creates and manages project plans and timelines for client initiatives within multiple workstreams • Works with project lead in managing all aspects of projects from conception to completion • Addresses and responds to client requests, with support from the Account Director • Supports the financial and project management of assigned projects to ensure successful execution and outcome, including project reconciliation • Provides task-based project management support, assisting wider delivery teams in meeting day-to-day tasks, including project routing, timeline development and maintenance, and budget/hours management/monitoring • Triages competing requests and finds solutions for capacity and resource issues • Raises swift awareness to proactively head off issues that put projects at risk for staying on time and on budget and maintains our standards of quality and value • Coordinates submission preparation and conducts follow-up as necessary • Reviews revision requests to ensure they fit with the needs of the project; coordinates with delivery teams for execution • Owns and maintains internal/client status sheets • Follows up on action items via email post meeting • Sends deliverables to client/key leaders • Assists as day-to-day contact with client • Is fully trained on client systems and dedicated to compliance in use of these systems • Monitors projects to confirm milestones and deliverables are met • Creates and manages project folders on Egnyte for all projects