Protective Life

We are on a mission to help more people achieve the sense of protection and security they deserve.

Customer Experience Advocate – Disability Leave Insurance

Customer SupportCustomer SupportFull TimeRemoteTeam 1,001-5,000Since 1908H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

87 days ago

Salary

$41.6K - $55K / year

Bachelor Degree1 yr expEnglish

Job Description

• Responsible for receiving, evaluating and resolving all incoming calls regarding Disability Benefits Law (DBL) and Paid Family Leave (PFL) • Deliver exemplary Customer Service to both internal and external customers

Job Requirements

  • Bachelor’s in business or related field preferred
  • 1-3 years of relevant work experience in the Insurance Industry preferred
  • Excellent customer service and communication skills
  • Strong problem-solving and empathy
  • Proficient in Microsoft Office

Benefits

  • Comprehensive health, dental and vision insurance
  • Mental health benefits and employee assistance program
  • Paid time off, paid parental leave, short-term disability, cultural observance day
  • Contributions to healthcare accounts
  • Pension plan
  • 401(k) plan with Company matching
  • ProHealth Rewards platform for wellbeing

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