Justworks

We take the busyness out of running your business.

International HR Operations Manager – APAC

Human ResourcesHuman ResourcesFull TimeRemoteTeam 1,001-5,000Since 2012H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

83 days ago

Salary

Not specified

Bachelor Degree4 yrs expEnglish

Job Description

• you’ll be the go-to “on the ground” expert in charge of understanding and implementing local compliance processes, communicating these processes across the International organization, and executing processes directly with customers and employees where needed. • You care deeply about both the employee and customer experience. • You can simplify and articulate legalese and complex concepts into clear, easy-to-understand terms. • You genuinely enjoy figuring out how and why things work and are excited by opportunities to drive improvements. • You love learning about new products and subject matter (such as employment law updates), and helping others learn as well. • You will develop proactive initiatives to maintain our overall compliance in the market, coordinating with other stakeholders across the International Customer Success, Sales, Legal, and Product teams. • You have a natural curiosity to develop deep subject matter expertise in your region, combined with a people-first and practical mindset. • You are a problem solver who genuinely enjoys figuring out how and why things work, and you have an ability to both design the right compliance processes and implement them first-hand.

Job Requirements

  • Minimum of 4 years of HR professional experience championing efficient, compliant, and people-focused processes across the region
  • Experience managing complex HR compliance or legal situations with customers and employees
  • Experience in counseling customers on complex employee relation matters with legal risk awareness
  • Proven experience in managing competing customer support and project priorities
  • Ability to establish and maintain standard operating procedures and user documentation
  • Knowledge of data governance, privacy, and compliance in a HR context
  • A collaborative, team player with a positive attitude, committed to being a business partner to internal customers.
  • Bonus Points for:
  • Prior experience working across multiple countries
  • Specific experience in employer-of-record (EOR) and international products
  • Experience of establishing HR policies and working norms in early stage environment
  • Passion for innovation and technology trends, leveraging AI and automation
  • Experience with payroll administration and benefits
  • Experience using JIRA, Zendesk, Notion and Asana
  • Multilingual fluency

Benefits

  • great benefits
  • wellness program offerings
  • company retreats
  • ability to interact with and learn from leaders in the startup community

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