Justworks
We take the busyness out of running your business.
International HR Operations Manager – APAC
Human ResourcesHuman ResourcesFull TimeRemoteTeam 1,001-5,000Since 2012H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
83 days ago
Salary
Not specified
Bachelor Degree4 yrs expEnglish
Job Description
• you’ll be the go-to “on the ground” expert in charge of understanding and implementing local compliance processes, communicating these processes across the International organization, and executing processes directly with customers and employees where needed.
• You care deeply about both the employee and customer experience.
• You can simplify and articulate legalese and complex concepts into clear, easy-to-understand terms.
• You genuinely enjoy figuring out how and why things work and are excited by opportunities to drive improvements.
• You love learning about new products and subject matter (such as employment law updates), and helping others learn as well.
• You will develop proactive initiatives to maintain our overall compliance in the market, coordinating with other stakeholders across the International Customer Success, Sales, Legal, and Product teams.
• You have a natural curiosity to develop deep subject matter expertise in your region, combined with a people-first and practical mindset.
• You are a problem solver who genuinely enjoys figuring out how and why things work, and you have an ability to both design the right compliance processes and implement them first-hand.
Job Requirements
- Minimum of 4 years of HR professional experience championing efficient, compliant, and people-focused processes across the region
- Experience managing complex HR compliance or legal situations with customers and employees
- Experience in counseling customers on complex employee relation matters with legal risk awareness
- Proven experience in managing competing customer support and project priorities
- Ability to establish and maintain standard operating procedures and user documentation
- Knowledge of data governance, privacy, and compliance in a HR context
- A collaborative, team player with a positive attitude, committed to being a business partner to internal customers.
- Bonus Points for:
- Prior experience working across multiple countries
- Specific experience in employer-of-record (EOR) and international products
- Experience of establishing HR policies and working norms in early stage environment
- Passion for innovation and technology trends, leveraging AI and automation
- Experience with payroll administration and benefits
- Experience using JIRA, Zendesk, Notion and Asana
- Multilingual fluency
Benefits
- great benefits
- wellness program offerings
- company retreats
- ability to interact with and learn from leaders in the startup community
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