Live Nation Entertainment
Live Nation produces more concerts, sells more tickets and connects more brands to music than anyone else in the world.
Ticketing Associate Manager
Location
Michigan + 1 moreAll locations: Michigan, Texas
Posted
89 days ago
Salary
Not specified
Bachelor Degree2 yrs expEnglish
Job Description
• Assist the Ticketing Managers with daily, weekly, monthly reporting
• Conduct QA on ticket offers to ensure build standardization and correct association of passwords
• Research and address any customer service issues related to clients not being able to access tickets
Job Requirements
- Bachelor’s degree or equivalent experience
- Must have minimum of 2 years Event Programming experience
- Excellent time management and organizational skills
- Knowledge of Secondary Market, OnTour and Sponsorship initiatives
- Functional knowledge of TM Channels: ticketmaster.com, livenation.com, TM1, Mobile and TAP, Agent PCI, IVR (Hermes)
- Functional knowledge of Password Server and the Event QA Tool
- Basic HTML preferred
Benefits
- Generous vacation
- Healthcare
- Retirement benefits
- Student loan repayment
- Tuition reimbursement
- Six months of paid caregiver leave for new parents including fostering
- Access to free live events through employee ticketing program
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