Forto

We empower people to make better business decisions by digitizing supply chain processes. Global trade is our jam.

Solutions Engineer

Solutions EngineerSolutions EngineerFull TimeRemoteTeam 501-1,000Since 2016H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

89 days ago

Salary

Not specified

Bachelor Degree3 yrs expEnglishCloudMicroservices

Job Description

• Drive effective technical pre-sales—ensuring prospects can confidently understand, evaluate, and trust LumoDoc. • Design and deliver clear, compelling, and tailored product demonstrations and technical presentations. • Support the sales team in qualifying opportunities based on technical fit, integration requirements, and solution feasibility. • Scope, execute, and support Proofs of Concept (PoCs) that validate real-world use cases and accelerate deal progression. • Address technical, integration, and configuration questions, collaborating closely with Engineering when deeper investigation is required. • Conduct structured technical discovery with prospective customers, early adopters, and industry experts to deeply understand workflows. • Assess how well existing and planned product capabilities solve real customer problems in new market segments. • Document, structure, and prioritize user stories and technical requirements critical for successful market adoption. • Provide structured feedback on feature gaps and technical blockers to Product Management and Engineering.

Job Requirements

  • 3+ years of experience in a Solutions Engineering, Technical Pre-Sales, Sales Engineering, or similar customer-facing technical role, ideally in a B2B SaaS environment.
  • Proven ability to understand, explain, and demonstrate complex software systems and integration architectures (e.g. APIs, cloud-based systems, webhooks, microservices).
  • Excellent communication and presentation skills, with the ability to clearly and persuasively convey technical concepts to diverse audiences.
  • Strong technical foundation in areas relevant to modern SaaS platforms (e.g. cloud architecture, DevOps, data platforms, security, or integration-heavy systems).
  • Experience working in a startup or early-stage product environment, particularly during early market entry or new product introduction, is highly desirable.
  • Bonus: experience in logistics, supply chain systems, or document-heavy operational domains.

Benefits

  • Our team is hard-working, constantly seeking to maximise the impact of their work, but we put our people first, always winning with care.
  • We value efficient systems and swift, direct communication.
  • We want everyone to have their time to speak, so that we can embrace diverse perspectives to help drive towards solutions always.

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