• Manages, coordinates, and supervises the daily operations of enterprise scheduling and financial pre-services including insurance verification, calculating and communicating patient financial responsibility, and coordinating payment arrangements and screenings. • Directs the development and attainment of departmental goals and objectives as it relates to the organizational strategic mission and initiatives. • Ensures that all employee needs are met through coordination of team within the enterprise revenue cycle. • Manage centralized scheduling for outpatient, inpatient, and ancillary services across all facilities. • Coordinate with clinical departments to optimize provider availability and appointment slots. Maximize schedule utilization. • Ensure accurate documentation of appointment types, locations, and required preparations. • Partner with IT to optimize scheduling templates to allow for patient self-scheduling. • Evaluate and implement new technologies for scheduling. • Manage preregistration processes including insurance eligibility and benefit collection, calculation and communication of patient financial responsibility via estimates, and coordinating financial processes for payment plans and charity care screenings. • Monitor KPIs including scheduling lead time, scheduling utilization, preregistration completion, insurance accuracy, estimate accuracy, and patient financial conversations. • Sets solid analytical goals and directs team to achieve those goals using specific, targeted, data driven tactics. • Manages department personnel to ensure qualified work force. Ensure regular communication with team to ensure that employee needs are met and that the productivity and engagement of staff is maintained. • Works within budgeted expenses and participate in development and management of departmental budget. • Organizes and executes daily tasks in appropriate priority to achieve optimal productivity and efficiency, adjusting daily schedule as required to perform urgent assignments or special projects as assigned.