• Own day-to-day performance of US outbound reps across activity, conversations, listings, activations, and revenue. • Listen to calls daily and deliver structured coaching, QA feedback, and skill development. • Make outbound calls yourself to demonstrate best practices and stay close to user behavior. • Drive consistent adoption of structured outbound workflows, scripts, talk tracks, and activation processes. • Maintain and continuously improve scripts, objection handling, and sales enablement materials. • Lead daily, weekly, and monthly sales cadences including standups, call reviews, and performance management. • Enforce KPI-driven execution through scorecards, QA rubrics, and clear expectations. • Partner closely with RevOps on routing quality, clean data, funnel visibility, and accurate reporting. • Provide structured insights from calls to Product, Trust & Safety, and Operations. • Support hiring, onboarding, and ramping of outbound reps as US operations scale.