Director – Partner Relations
Location
United States
Posted
94 days ago
Salary
$58.1K - $95.3K / year
Bachelor DegreeEnglish
Job Description
• Lead the strategy, performance, and partner engagement for Nexion Travel Group’s preferred travel partner portfolio
• Serve as the primary liaison for a portfolio of Nexion partners, managing relationships across contracting, marketing, business development, education and operational teams
• Develop and implement annual strategic plans for travel partners that align with Nexion and Internova objectives, ensuring revenue and engagement goals are achieved
• Present Nexion’s marketing platforms, events, and engagement opportunities to suppliers, co-creating annual plans that maximize partner visibility and ROI
• Provide regular performance reviews and business insights to partners, identifying opportunities for increased participation and incremental growth
• Collaborate closely with Internova’s contracting team to negotiate and finalize annual travel partner agreements that reflect Nexion’s commercial priorities
• Maintain accurate records of all contractual deliverables and commitments across partner and internal teams
• Track, report, and analyze cruise partner override and bonus programs to ensure Nexion captures all eligible revenue opportunities
• Partner with the business development and education teams to strengthen preferred partner selling capabilities through curated educational content and experiential learning
• Communicate timely updates to advisors regarding promotions, product changes, and policy updates to ensure transparency and adoption
• Serve as an escalation point for high-level advisor or partner issues, collaborating with internal stakeholders to ensure quick resolution and advisor satisfaction
• Represent Nexion at key industry events and conferences to maintain visibility, strengthen relationships, and foster community engagement among advisors and suppliers
Job Requirements
- Bachelor’s degree in business, Hospitality Management, or related field, or equivalent professional experience
- Leadership experience in the travel industry, with a strong background in cruise and supplier relations
- Proven success in contract negotiation, strategic account management, and partner marketing
- In-depth understanding of cruise booking systems, advisor workflows, and global distribution models
- Strong financial and analytical acumen with experience managing override, bonus, and marketing budgets
- Excellent written and verbal communication skills with the ability to influence at all levels of the organization
- Demonstrated ability to work collaboratively across functions and manage competing priorities in a fast-paced environment
- High degree of professionalism, accountability, and solution-oriented mindset
- Willingness to travel 25-40% for partner meetings, conferences, and advisor events
- Proficient in all Microsoft Office Suite programs
Benefits
- choice of two medical plans and two dental plans
- vision insurance
- flexible spending accounts (FSAs)
- company-paid life insurance and AD&D
- optional additional life insurance and AD&D
- disability insurance
- paid parental leave
- paid time off
- 401k Plan with company match
- discounted employee travel options
- access to LinkedIn Learning webinars and courses
- discounted pet insurance and auto, home, & renters insurance
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