SMG - Service Management Group
Enterprise Experience Management
Senior Marketing Operations Manager
Marketing OperationsMarketing OperationsFull TimeRemoteTeam 201-500H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
94 days ago
Salary
Not specified
Bachelor Degree5 yrs expEnglishSQLTableau
Job Description
• Own and administer the full HubSpot suite (Marketing, Sales, Service, CMS, and Operations Hub) including architecture, automation, reporting, data quality, and platform optimization.
• Design and maintain scalable workflows, lifecycle stages, lead scoring models, nurture programs, and global campaign tracking frameworks.
• Build and evolve multi-touch attribution reporting and dashboards spanning HubSpot, Pendo, and Salesforce.
• Define, track, and report on marketing KPIs and revenue-impact metrics (MQLs, SQLs, funnel conversion rates, pipeline velocity, CAC, LTV:CAC, ROAS, etc.).
• Translate data into actionable insights that shape campaign strategy, budget allocation, and channel performance optimization.
• Partner closely with Demand Gen, Content, Product Marketing, and Sales to plan and execute integrated campaigns across paid, organic, email, events, and partnerships.
• Ensure tight alignment with Sales Ops to maintain clean handoffs, harmonized lifecycle definitions, and a unified revenue funnel.
• Lead data governance, including enrichment, deduplication, segmentation, and compliance with GDPR, CCPA, and CAN-SPAM.
• Conduct recurring system and database audits to proactively identify improvements and ensure platform health.
• Create documentation, templates, and scalable processes that enable the team to move quickly without sacrificing accuracy.
• Stay ahead of HubSpot releases and industry best practices, proactively recommending improvements.
Job Requirements
- Bachelor’s degree or equivalent work experience required.
- 5–7 years of B2B SaaS marketing operations or revenue operations experience.
- Deep HubSpot expertise—advanced proficiency with workflows, lists, properties, reporting, custom objects, sequences, and campaign tools.
- Proven success designing and scaling demand generation systems that drive measurable pipeline and revenue impact.
- Comfortable with light technical work: REST APIs, webhooks, Zapier/Make, HTML/CSS for emails/landing pages, and basic regex.
- Strong analytical skills with mastery in Excel/Google Sheets; experience with Looker Studio, Tableau, or similar tools (SQL is a plus).
- Familiarity with ABM platforms (N.Rich, Outreach, RollWorks, etc.) and intent data.
- Detail-oriented, process-driven, and committed to data accuracy.
Benefits
- Unlimited PTO
- Tech provided
- Diverse, experienced, friendly team which will welcome you, support you and challenge you.
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