SMG - Service Management Group

Enterprise Experience Management

Senior Marketing Operations Manager

Marketing OperationsMarketing OperationsFull TimeRemoteTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

94 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglishSQLTableau

Job Description

• Own and administer the full HubSpot suite (Marketing, Sales, Service, CMS, and Operations Hub) including architecture, automation, reporting, data quality, and platform optimization. • Design and maintain scalable workflows, lifecycle stages, lead scoring models, nurture programs, and global campaign tracking frameworks. • Build and evolve multi-touch attribution reporting and dashboards spanning HubSpot, Pendo, and Salesforce. • Define, track, and report on marketing KPIs and revenue-impact metrics (MQLs, SQLs, funnel conversion rates, pipeline velocity, CAC, LTV:CAC, ROAS, etc.). • Translate data into actionable insights that shape campaign strategy, budget allocation, and channel performance optimization. • Partner closely with Demand Gen, Content, Product Marketing, and Sales to plan and execute integrated campaigns across paid, organic, email, events, and partnerships. • Ensure tight alignment with Sales Ops to maintain clean handoffs, harmonized lifecycle definitions, and a unified revenue funnel. • Lead data governance, including enrichment, deduplication, segmentation, and compliance with GDPR, CCPA, and CAN-SPAM. • Conduct recurring system and database audits to proactively identify improvements and ensure platform health. • Create documentation, templates, and scalable processes that enable the team to move quickly without sacrificing accuracy. • Stay ahead of HubSpot releases and industry best practices, proactively recommending improvements.

Job Requirements

  • Bachelor’s degree or equivalent work experience required.
  • 5–7 years of B2B SaaS marketing operations or revenue operations experience.
  • Deep HubSpot expertise—advanced proficiency with workflows, lists, properties, reporting, custom objects, sequences, and campaign tools.
  • Proven success designing and scaling demand generation systems that drive measurable pipeline and revenue impact.
  • Comfortable with light technical work: REST APIs, webhooks, Zapier/Make, HTML/CSS for emails/landing pages, and basic regex.
  • Strong analytical skills with mastery in Excel/Google Sheets; experience with Looker Studio, Tableau, or similar tools (SQL is a plus).
  • Familiarity with ABM platforms (N.Rich, Outreach, RollWorks, etc.) and intent data.
  • Detail-oriented, process-driven, and committed to data accuracy.

Benefits

  • Unlimited PTO
  • Tech provided
  • Diverse, experienced, friendly team which will welcome you, support you and challenge you.

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