🔆 GoodLeap is America's leading fintech for sustainable home solutions.
Bilingual Quality Assurance Specialist, Contact Center
Location
California
Posted
97 days ago
Salary
$19 / hour
Seniority
Senior
Job Description
Job Requirements
- Bilingual Spanish/English required
- Conscientious and focused listening and reading skills with strong attention to detail
- Analytical and problem-solving skills, and the use of good judgment
- Ability to identify and provide professionally written actionable feedback
- Effectively and professionally communicate verbally and in writing, including notation
- Commitment to supporting the growth and development of evaluated representatives
- Ability to adapt quickly to changing priorities and environments in a fast-paced setting
- Effective time management, and the ability to meet targets within a specific timeline
- Excellent interpersonal, facilitation, and relationship management skills
- Ability to work independently with general direction and be self-motivated
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