Loot Labs, Inc

Creators of Boxed.gg, the ultimate collectibles experience.

Operations Coordinator

OperationsOperationsFull TimeRemoteTeam 11-50Since 2023H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

97 days ago

Salary

Not specified

Bachelor Degree2 yrs expEnglish

Job Description

• Collect and deliver data for weekly Operations Reports & maintain KPI trackers and definitions in Notion. • Maintain data hygiene across Notion ⇄ Databox ⇄ Mixpanel ⇄ QBO (definitions, filters, saved reports); surface anomalies early. • Prep and organize weekly snapshots of department KPIs for operations leadership (inventory counts, intake/throughput, exceptions); flag risks and escalate early. • Manage invoice intake → approval routing → payment queue in bill.com with support from the Accounting team. • Track vendors, contracts, renewals, and purchasing needs with strong documentation and controls. • Perform Coinbase/Waxpeer balance checks; prepare top-offs under dual control; maintain approval logs. • Maintain logs, follow audit trails, and escalate discrepancies immediately. • Track contract status/renewals; partner with Legal/Finance; maintain a clean vendor register. • First-line owner for small breaks across Notion, Databox, Mixpanel, and Retool connectors. • Partner with the Director of Operations to prioritize, coordinate, and execute cross-functional tasks—owning recurring workflows and closing loops with clear SLAs.

Job Requirements

  • 2–4 years in operations, business ops, finance ops, AP/purchasing, or project coordination in a fast-moving environment
  • Spreadsheet proficiency (lookups, SUMIF/S, pivots) and comfort with dashboards/definitions
  • Hands-on with Google Workspace, Notion, QBO; quick to learn new platforms and tools
  • Process/controls mindset—checklists, approvals, audit trails, and clean documentation
  • Clear written communication for Slack updates and SOPs; proactive follow-through
  • Trust & Confidentiality: Demonstrated history of handling sensitive financial, employee, and customer data with discretion; consistently follows approval workflows and audit requirements
  • Integrity & Controls Mindset: Adheres to the principle of least privilege, documents actions, and escalates when something looks off—no shortcuts on approvals or reconciliations
  • AI as a Force Multiplier: Proficient using AI tools (e.g., ChatGPT, automation platforms) to draft, summarize, QA, and accelerate work—while ensuring human judgment and data accuracy
  • Human-in-the-Loop Quality: Knows when to stop prompting and do the work directly; verifies AI outputs against source systems (QBO, Mixpanel, Databox, Notion) before publishing.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

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