• Drive alignment, execution, and operational excellence across the product organization • Oversee the framework, tools, and processes that enable effective product planning, launch readiness, and software lifecycle management • Work closely with Product Management, Engineering, Client Success, and Product Marketing • Ensure the product portfolio meets market needs, company, and performance goals • Meet strategic initiatives from concept to commercialization • Facilitate the prioritization of the product backlog • Drive transparency through consistent reporting on product performance and adoption • Review, refine, and create new processes to improve outcomes • Champion the adoption of new tools and technologies to enhance product operations and support scalable growth • Conduct interviewing, hiring, and onboarding new team members