Zendesk

The intelligent heart of customer experience.

Senior Manager, Enterprise Account Executive

Account ExecutiveSalesFull TimeRemoteTeam 5,001-10,000Since 2007H1B SponsorCompany SiteLinkedIn

Location

North Carolina + 1 moreAll locations: North Carolina, Tennessee

Posted

102 days ago

Salary

$290K - $434K / year

10 yrs expEnglish

Job Description

• Demonstrate strong operational rigor and discipline in managing a field sales team working Enterprise-level accounts. • Provide team leadership, vision, and direction. • Bring your own identity and build your own inclusive, high-performing culture. • Clearly communicate expectations to team members and demonstrate methodology for holding individuals accountable. • Ongoing mentoring and development of the sales team: includes recruiting, onboarding, and training new Enterprise Account Executives. • Engaging at C-level in enterprise customer organizations, to include customer onsite visits. • Supporting direct reports by participating in prospect meetings and engaging other corporate resources as required. • Conducting weekly forecast meetings. • Mentoring direct reports on strategies to drive closure. • Reporting accurately to Senior Sales Management on progress/obstacles. • Forecast accuracy within 5% each quarter. • Reporting on all aspects of the business to Senior Sales Management. • Be accountable for the attainment of assigned new customer acquisition and financial performance targets. • Working closely with other cross-functional teams; field marketing, outbound sales development to drive market awareness and build necessary pipeline for the sales team to achieve bookings targets. • Coaching direct reports on strategies to drive sales wins. • Consistent monitoring of the sales activity of the team, and tracking of results. • Actively leading and monitoring demand generation activities. • Leading initiatives to drive customer awareness and engagement. • Develop and implement successful sales campaigns. • Capable of optimally leading significant client customer concerns and issues. • Develop required relationships and Executive engagement to support success. • Knowledge and experience running deal reviews through MEDDPICC.

Job Requirements

  • 10+ years of software sales experience in an individual contributor and management role, including 3-5+ years Enterprise sales management experience.
  • You have a consistent track record of success, driving revenue expansion against quota and increased profitability in the software industry.
  • Currently and successfully managing a team of Strategic/Enterprise Account Executives in a B2B software solution sales environment.
  • Excellent presentation and listening skills.
  • Results-driven, self-directed with a passion to succeed!
  • Ability to attract, hire and train new Account Executives.
  • CX Experience a huge advantage and plus!

Benefits

  • Bonuses, benefits, or related incentives.

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