Zendesk
The intelligent heart of customer experience.
Senior Manager, Enterprise Account Executive
Location
North Carolina + 1 moreAll locations: North Carolina, Tennessee
Posted
102 days ago
Salary
$290K - $434K / year
10 yrs expEnglish
Job Description
• Demonstrate strong operational rigor and discipline in managing a field sales team working Enterprise-level accounts.
• Provide team leadership, vision, and direction.
• Bring your own identity and build your own inclusive, high-performing culture.
• Clearly communicate expectations to team members and demonstrate methodology for holding individuals accountable.
• Ongoing mentoring and development of the sales team: includes recruiting, onboarding, and training new Enterprise Account Executives.
• Engaging at C-level in enterprise customer organizations, to include customer onsite visits.
• Supporting direct reports by participating in prospect meetings and engaging other corporate resources as required.
• Conducting weekly forecast meetings.
• Mentoring direct reports on strategies to drive closure.
• Reporting accurately to Senior Sales Management on progress/obstacles.
• Forecast accuracy within 5% each quarter.
• Reporting on all aspects of the business to Senior Sales Management.
• Be accountable for the attainment of assigned new customer acquisition and financial performance targets.
• Working closely with other cross-functional teams; field marketing, outbound sales development to drive market awareness and build necessary pipeline for the sales team to achieve bookings targets.
• Coaching direct reports on strategies to drive sales wins.
• Consistent monitoring of the sales activity of the team, and tracking of results.
• Actively leading and monitoring demand generation activities.
• Leading initiatives to drive customer awareness and engagement.
• Develop and implement successful sales campaigns.
• Capable of optimally leading significant client customer concerns and issues.
• Develop required relationships and Executive engagement to support success.
• Knowledge and experience running deal reviews through MEDDPICC.
Job Requirements
- 10+ years of software sales experience in an individual contributor and management role, including 3-5+ years Enterprise sales management experience.
- You have a consistent track record of success, driving revenue expansion against quota and increased profitability in the software industry.
- Currently and successfully managing a team of Strategic/Enterprise Account Executives in a B2B software solution sales environment.
- Excellent presentation and listening skills.
- Results-driven, self-directed with a passion to succeed!
- Ability to attract, hire and train new Account Executives.
- CX Experience a huge advantage and plus!
Benefits
- Bonuses, benefits, or related incentives.
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