• Lead and develop a blended team of IPS Reporting Specialists and IPS Training Specialists, including one Team Lead • Oversee all customer-facing reporting work, including configuration, dashboard creation, advanced SQL query development, and complex analytics builds • Ensure high-quality, consistent training experiences across all delivery channels • Create unified processes across reporting and training teams, working closely with other IPS and implementation teams to ensure standardization and consistency in employee experience • Partner with Implementation Product Managers to scope and prioritize reporting and training