• Collaborate with colleagues in the definition and development of technical and commercial proposals often within tight deadlines. • Ensure timely review and response to client requests for proposals. • Interpret customer performance requirements and develop optimal technical solutions. • Interface with ABEC Operations functions (PM, PC, Engineering/Design, Automation, Quality) to communicate customer needs and obtain appropriate proposal content. • Exercise judgement and good communication in resolving conflicting customer expectations in terms of price, performance or schedule. • Ensure effective support of Sales including advice on product strategies for identified opportunities, ABEC expertise at meetings with clients, training on product capabilities/differentiation, and bid decisions. • Work with customers to thoroughly understand what they want to achieve and determine a fit for ABEC products. • Clearly articulate the ABEC value proposition in a way that it relevant to the specific customer need. • Provide technical content for marketing tools (presentations, brochures, website content, etc.) for effective communication of ABEC product features, benefits, and differentiation. • Train both sales and applications on product capabilities and differentiation. • Support sales as product expert at meetings with customers remotely and face-to-face in the field. • Contribute to Continuous Improvement initiatives related to Service or other functions. • Track competitor capabilities and activities. • Other duties as assigned.