• Provide comprehensive administrative support to the sales team, including preparing proposals, contracts, order entry, and management of sales documentation. • Process and track sales orders from receipt through to delivery, ensuring smooth communication between clients, warehouse, and logistics partners. • Maintain up-to-date CRM records, ensuring all client interactions and transactions are accurately documented and readily accessible for the Sales team. • Answer customer and internal queries with efficiency and professionalism, acting as a point of contact for administrative sales matters. • Assist in preparing sales reports and compiling data for weekly and monthly sales meetings. • Work cross-functionally with the Marketing, Finance, and Logistics teams to ensure seamless execution of promotional activities, account launches, and order fulfilment. • Monitor inventory levels for key account orders, working closely with warehouse teams to identify and escalate any at-risk items. • Support the continuous improvement of sales processes by providing feedback and highlighting opportunities for enhanced efficiency.