• Assist in the generation of new business and ensure growth of existing accounts through technical knowledge of the March products and subsequent third-party product integration • Communicate customer feedback into future product developments • Assist sales account managers by answering technical questions, making technical presentations, and managing customer trials through phone, email, and on-site visits • Evaluate and integrate 3rd party devices • Provide effective interfaces into existing and emerging opportunities and external partners • Leverage relationships within organizations to solve technical hurdles and foster awareness of our products and solutions • Assess potential application of company products and services and offers solutions to meet customer needs • Install, configure and test our solution at customer’s facilities during Proof of Concepts • Interface with various customers at both a business and a technical level and propose viable solutions in real time during customer meetings • Assist with the development of our channel partners. This may include conducting joint account calls, updating their technical staff on new products and features, and working with them to develop solutions for customers • Provide technical training to end users and Certified Solution Providers