We created the world’s first platform for personalized lifestyle benefits - because it really is all about the people.

Account Manager

Account ManagerSalesFull TimeRemoteTeam 51-200H1B No SponsorCompany Site LinkedIn

Location

California + 2 more

Posted

114 days ago

Salary

Not specified

Bachelor Degree7 yrs expEnglish

Job Description

• Own and grow relationships with PERQ’s largest and most strategic multifamily accounts. • Serve as the primary point of contact for executive stakeholders and decision-makers. • Lead portfolio-level account planning, business reviews, and strategic roadmaps. • Partner with clients to define measurable business outcomes and track ROI. • Identify opportunities for cross-sell and upsell across client portfolios. • Monitor account health and proactively mitigate risks to retention. • Collaborate with internal teams (Digital Advertising, Product, Support, Enablement) to deliver seamless client experiences. • Act as the “voice of the customer” in internal planning—informing product development, service delivery, and strategic initiatives. • Negotiate renewals and multi-year agreements in alignment with client and company goals.

Job Requirements

7+ years of account management experience in multifamily, SaaS, or digital marketing; with proven success supporting enterprise and national portfolios.
Established network across Texas, Southeast, or West Regions with trusted relationships in the multifamily space.
Demonstrated ability to manage $3M+ in ARR portfolios while maintaining 90%+ retention.
Skilled at building executive-level relationships while maintaining engagement with day-to-day operators.
Strong business acumen with the ability to connect digital marketing strategies to client financial outcomes.
Demonstrated success in expanding accounts through upselling and cross-sell strategies.
Excellent communication and presentation skills, confident in front of executives and skilled at simplifying complex data.
Highly organized, proactive, and detail-oriented with the ability to manage complex account plans.
Collaborative leader who partners cross-functionally and can influence without direct authority.
Thrives in a dynamic, fast-paced environment and adapts quickly to change.